Questions Bethlehem customers ask

Short answers. For anything else, the dispatcher is a phone call away.

Call (484) 237-1233

How long until someone gets here?

About 20 minutes on average anywhere in Bethlehem, both sides of the river. The dispatcher gives you an estimated time of arrival on the call.

When are you open?

Weekday mornings through the evening, and Saturdays during posted hours. No Sunday calls. Car keys are a weekday job.

Do emergencies cost more?

No. The pricing structure does not change for an emergency. Emergency speeds, without emergency prices, is how the company runs.

Why do you not list prices on the site?

Because a lockout on a 1920s mortise lock and a lockout on a new keypad are different jobs. You get the exact price on the phone before the van leaves, and it does not move.

What will the technician ask to see?

A photo ID and proof you belong at the door or in the car: lease, deed, utility bill, registration or title. We confirm lawful possession as part of the job for every customer.

I rent near Lehigh. Can I rekey?

With your landlord’s permission, yes, and most want a copy of the new key. Lockouts need only your lease and ID.

Will you damage my lock or my car?

No. Non-destructive entry is the standard. Drilling is a last resort for locks already beyond saving, and you are told and quoted before it happens.

Can you make a car key with no original?

For most makes, yes, at the car. The newest few platforms need the factory system, and we say so on the phone. See car key replacement.

How can I pay?

Visa, Mastercard, American Express, Discover or cash, with a paper receipt.

Is there a guarantee?

Yes, against defects and craftsmanship on parts and labor. Call if anything we touched gives trouble.

Are the Allentown and Easton sites the same company?

Yes. One company, one phone number. This site is for Bethlehem; simplythebestlocksmith.com covers the whole Lehigh Valley, with sister sites for Allentown and Easton.

Something else? Ask on the phone.

(484) 237-1233
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